Security & Privacy

Your data protection is our top priority

Our Security Commitment

PhiDesk.io implements enterprise-grade security measures to protect your data, manuscripts, and financial information. We adhere to international standards and best practices to ensure complete confidentiality and data integrity.

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End-to-End Encryption

All data transmission is encrypted using TLS 1.3 protocol. Manuscripts and sensitive information are encrypted both in transit and at rest using AES-256 encryption.

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Two-Factor Authentication

Enhanced account security with optional 2FA via SMS, email, or authenticator apps. Multi-layered access control for administrator accounts.

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Regular Security Audits

Quarterly security assessments by independent third-party experts. Continuous vulnerability scanning and penetration testing to identify and fix potential risks.

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Automated Backups

Daily automated backups with 30-day retention. Geo-redundant storage across multiple data centers ensures data availability and disaster recovery.

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Access Control

Role-based access control (RBAC) ensures users only access data relevant to their roles. Detailed audit logs track all system activities.

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Real-Time Monitoring

24/7 security monitoring with automated threat detection. Immediate alerts for suspicious activities and unauthorized access attempts.

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Secure Infrastructure

Hosted on ISO 27001 certified cloud infrastructure. Firewalls, intrusion detection systems, and DDoS protection safeguard our servers.

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Data Privacy Compliance

Full compliance with GDPR, Indian IT Act 2000, and international data protection regulations. Regular compliance audits and updates.

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Secure File Transfer

SFTP and encrypted upload/download mechanisms for manuscript handling. Virus scanning on all uploaded files before processing.

Data Protection Practices

Compliance & Certifications

We maintain compliance with international standards and regulations

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ISO 27001

Information Security

GDPR Compliant

EU Data Protection

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IT Act 2000

Indian Cyber Law

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PCI-DSS

Payment Security

Privacy Policy Highlights

What Data We Collect

We collect only essential information required to provide our services: account details, manuscripts, communication logs, and payment information. We never sell or share your data with third parties for marketing purposes.

How We Use Your Data

Your data is used exclusively to deliver our publishing services, improve platform performance, and provide customer support. Analytics data is aggregated and anonymized for service optimization.

Your Rights

You have the right to access, correct, export, or delete your personal data at any time. You can withdraw consent for data processing and opt-out of non-essential communications.

Read Full Privacy Policy